Shipping + Returns

shipping

You just ordered your first faye + rae case... how exciting! All orders are guaranteed to be shipped out from Vancouver BC via Canada Post within 3 business day. Once shipped, your order should arrive within 5-9 business days. Sit tight! 

Please be aware that shipping will be delayed for holidays.

Return policy

All sales are final on merchandise. We do not accept exchanges or returns, so please ensure you have ordered the right size case for your phone.

Have questions? Please don't hesitate to contact us at hello@fayeandrae.com.