Shipping policy
Shipping is free on every order.
Delivery times
We ship to the eight countries below. Delivery times are in business days, from your order to your door.
| Country | Delivery |
|---|---|
| Australia | 8–15 days |
| Canada | 8–15 days |
| Ireland | 7–14 days |
| New Zealand | 8–15 days |
| Poland | 7–14 days |
| Spain | 7–14 days |
| United Kingdom | 7–14 days |
| United States | 8–15 days |
No customs or import fees
There's nothing to pay at delivery. The price you see at checkout is the total price; we take care of any duties and taxes.
Tracking
Once your order ships, you'll receive a tracking number by email. Follow your order anytime at Track Your Order.
Wrong shipping address?
Email hey@fayeandrae.com right away with your order number — we can update it before the order ships, but not after.
Selected natural stones
Chosen with care for their beauty and their authenticity.
50,000+ customers
A passionate community that trusts us every day.
Free delivery
From 2 items, shipping at no extra cost.
30-day money-back guarantee
Not fully happy? You have 30 days to ask for a refund.