Shipping policy
Shipping is free when you order 2 or more items.
Shipping cost
Shipping on an order of one item costs:
- Australia: $8.90 AUD
- Canada: $7.90 CAD
- Ireland: €4.90
- New Zealand: $9.90 NZD
- Poland: 20.90 zł
- Spain: €4.90
- United Kingdom: £4.40
- United States: $5.90 USD
Where we ship
We ship to Australia, Canada, Ireland, New Zealand, Poland, Spain, the United Kingdom, and the United States.
No customs or import fees
There's nothing to pay at delivery. The price you see at checkout is the total price; we take care of any duties and taxes.
Delivery times
Total delivery time from order to your door:
- Australia: 8–15 business days
- Canada: 8–15 business days
- Ireland: 7–14 business days
- New Zealand: 8–15 business days
- Poland: 7–14 business days
- Spain: 7–14 business days
- United Kingdom: 7–14 business days
- United States: 8–15 business days
These ranges already include the 1–3 business days we take to process every order before it ships.
Tracking
Once your order ships, you'll receive a tracking number by email. Follow your order anytime at Track Your Order.
Wrong shipping address?
Email hey@fayeandrae.com right away with your order number — we can update it before the order ships, but not after.
Selected natural stones
Chosen with care for their beauty and their authenticity.
50,000+ customers
A passionate community that trusts us every day.
Free shipping on 2+ items
From 2 items, shipping at no extra cost.
30-day money-back guarantee
Not fully happy? You have 30 days to ask for a refund.